KEEP IN TOUCH POWERBANK RENTAL (SHARING) PAYMENT AND REFUND POLICY
These terms and conditions constitute the agreement (“Agreement”) between you (“User”) and
KEEP IN TOUCH SELLING PRODUCTS & SERVICES BY AUTOMATIC VENDING
MACHINES LLC and its affiliates (“we,” “us,” or “KEEP IN TOUCH”) regarding your use of the
KEEP IN TOUCH powerbank sharing service (“Service”) in the United Arab Emirates. The
agreement applies to our website https://www.kit-rent.com (“Website”) and the KEEP IN
TOUCH mobile app (“App”) using operating systems such as iOS and Android (the Website
and the App are collectively called the “Platform”).

CHARGES AND PAYMENT

1. RATES

Service rates vary and are solely determined by agreements with our landlords. Up-to-date
rate information for each KEEP IN TOUCH location can be found by clicking on its pin in the
mobile app. Information about the rate will also appear when you scan the QR code before
renting a powerbank. A daily fee of 20 AED will be applied to the payment method on file until
the powerbank is returned or payments accumulate to 120 AED, which is the purchase price
of the powerbank. After this, the powerbank is considered the user's property and no further
charges will apply.

2. PAYMENT OPTIONS

For your convenience, we provide the following payment options:
● You can link your credit or debit card to your KEEP IN TOUCH App account to allow
us to automatically deduct all amounts owed to us after each use. Pre-paid and cash
cards cannot be used as a form of payment.
● Apple Pay, Google Pay, Tabby, PayPal, Mada, PostPay and Clarna are also accepted
forms of payment.

3. DISPUTES

In the event of a dispute over a charge on your credit or debit card or your account, you should
contact us at help@kit-rent.com as soon as you become aware of the disputed charge.

4. REFUNDS

If you were not able to start your order but were charged by our system, please contact us at
help@kit-rent.com, via the app or at +971 4 576 0715, and we will issue a refund.